Trailer manufacturer Krone Trailer UK has expanded its network to over 400 workshops, supported by an “extensive” fleet of repair vans deployed across the UK and Ireland, the company has announced.
Service points on the network can be reached through a multi-lingual 24/7 breakdown hotline, with customers assured a rapid response and wide-ranging service options.
“Whether it’s for preventive maintenance, emergency repairs, or routine inspections, Krone’s service network ensures that customers are always within reach of a reliable solution, regardless of their location,” said Krone Trailer UK aftersales manager, James Hardie.
“Time on the road is directly linked to every Krone customer’s bottom line. Our investment in a national service network of workshops and mobile repair vehicles reflects our dedication to maximising vehicle uptime.
“With a fast response to breakdowns and maintenance requirements, we can keep our customers’ trailers in peak condition and on the move - no matter where they are.”
The mobile repair vans offer on-site assistance for a range of services, including minor repairs, diagnostics, and preventive checks.
Krone said that by bringing service to the customer’s location, the mobile support fleet minimizes operational hold-ups and reduces travel costs while further enhancing the value of Krone field support.
“With this network of over 400 dedicated workshops and repair vans, Krone Trailer UK reinforces its position as a trusted partner for companies across Europe,” added James Hardie.
“Our commitment to customer service excellence means that businesses can focus on what they do best, while Krone takes care of their trailers’ performance and reliability.”