Emma Dempsey has joined Clipper Logistics as its new chief operating officer (COO).

Dempsey has previously worked for Accenture, Marks & Spencer and Unipart, and has more than 20 years’ experience working in the supply chain sector.

As COO she will be responsible for customer operations, projects, IT delivery, quality implementation and operational innovation.

Clipper said the role is designed to ensure that it continues to deliver outstanding services to customers, particularly through continual innovation.

Dempsey’s previous roles in strategic consulting and retail logistics operations, and her vast experience in the industry perfectly position her for the new role, Clipper said in a statement.

Tony Mannix, CEO, said: “Emma brings with her a wealth of experience, both from retailer and service provider perspectives, and her presence within the senior team will help deliver excellence for our growing list of clients.

“We operate in an incredibly fast-paced market where innovation and customer-focus is key, and Emma’s appointment will go a long way towards continuing to deliver these objectives.”

Dempsey said: “I’m thrilled to be joining the Clipper team. I’m looking forward to putting my energy, knowledge and expertise towards the future success of the Clipper business.”

Clipper recently signed a new deal with British American Tobacco.