With many of the major parcel carriers struggling to increase capacity and cap volumes as a result of the boom in online retail, Motor Transport Award winner ByBox thinks that online retailers need to look at alternative ways of delivering the parcels to customers.

The company has gone into 2013 with high hopes and the intention of gaining a stronger foothold in both its well-established networks; spare parts delivery for engineers and its newer B2C offering.

When The Hub went to see ByBox earlier this week, field service division MD Mark Garritt seemed confident that the company would be able to double its turnover, which currently stands at £57m, within the next couple of years.

And with such a variety of customers, we believe it is well set to achieve this goal. It has already begun to move into the pharmaceuticals market, as it believes the locker box concept will keep medicine deliveries discreet.

But The Hub thinks there is still the potential for ByBox’s B2C division to partner with other carriers at peak times when capacity is an issue. Would other carriers consider offering a locker box service if it means they are able to process more parcels during the Christmas peak?

International carriers have been delivering to ByBox lockers across its worldwide network, including La Poste and Flying Cargo Express, a division of FedEx in Israel, already proving that partnerships can work. With Christmas parcel volumes showing no sign of slowing down, The Hub thinks that locker boxes could be a step in the right direction for online retailers looking to successfully manage busy delivery periods.