Celkom Transport said volumes had increased by 25% less than a year after it joined Pallet-Track and as the country was about to enter its first lockdown.
The York-based logistics firm invested in new vehicles and staff and looking back, believes it made the move to the pallet network at just the right time.
“It’s been all change here despite Covid-19 as we have been able to offer our customers more variety of services and greater flexibility, which has increased our customer base - it’s opened a big door for us,” said Nicki Bennett, Celkom Transport’s general manager.
“Basically, more customers recognise the broader offering and want to send pallets.
“We’ve also been delighted by the support we’ve received from the hub – you never feel alone as they are always there at the end of the phone.”
Celkom’s director Lukasz Komamicki said it had spent two years looking at its next strategic move before joining Pallet-Track.
He said: “I knew I had made the right decision in joining Pallet-Track seeing their strength through what was a difficult time for many.
“From the beginning, I valued all my customers and their requirements.
“I can now offer that service nationwide with the support of my drivers, Pallet-Track and its network of members.”