Premium and luxury brand e-tailer BrandAlley said its partnership with delivery management platform Scurri had helped drive improved business performance by taking control of its customer delivery proposition.

It also said it had improved order tracking for customers and could now produce branded dispatch notifications during the delivery process, increasing order visibility.

BrandAlley runs flash sales across designer brands and launches multiple sales each day, which typically last for a week at a time.

It had been relying on a third party logistics provider but it made the decision last year to bring operations in-house using Scurri’s Connect delivery management platform.

Ben Rangecroft, head of fulfilment at BrandAlley, said: “The Scurri implementation was one of the simplest I’ve ever managed.

“The API interface was a game changer for us, meaning we were up and running within a matter of weeks.

“We now have pinpoint visibility on package tracking across our entire carrier network and can react quickly to any problems with backup solutions.

Rory O’Connor, chief executive and founder of Scurri, added: “BrandAlley is an off-price premium luxury brand pioneer and has achieved significant business success by embracing innovation to drive business performance and enhanced customer experience.

“We are delighted to partner with them to support their ambitious plans for future growth.”

BrandAlley runs flash sales across designer brands and launches multiple sales each day

BrandAlley runs flash sales across designer brands and launches multiple sales each day

Source: Fieldworks Marketing