Hermes handled its highest ever volume during the 2017 peak period, with year-on-year growth of 12%. The carrier moved 9.7 million parcels in the period, which was its first peak with its new Coventry hub in action. In its busiest week over the festive season, Hermes moved 1.6 million parcels. It said it also saw its customer satisfaction rating hit 87, its highest point in two years for the run-up to Christmas. The results come after a year of change […]
Myhermes.co.uk has delivered its two millionth parcel just 10 months after reaching the one million mark in June last year. Following high levels of demand over the Christmas period, which saw volumes double during the busiest shopping week to more than 60,000 parcels per day, the company says the service is rapidly gaining business from online traders and niche retailers. John Tobbell, commercial director of myhermes.co.uk, says: “The growth of myhermes.co.uk is really gathering pace as more and more consumers […]
The explosive growth in e-commerce in recent years has left the road transport industry struggling to provide enough capacity. MT looks at the implications of this change. Today (3 December) is Cyber Monday, where consumers in the full swing of crazed Christmas-gift buying are expected to set a record and make 115 million visits to online retail sites. If Experian’s prediction is realised, it will represent a leap of 36% on the same day last year. For December as a […]
Last-mile operations and home deliveries are to be the focus at the next TfL LoCITY roadshow, taking place on 20 November.