Carole Walker has been promoted to CEO of Hermes Europe, with UK MD Martijn de Lange stepping into her shoes as UK CEO. The new appointments take effect from today (2 November). Hermes said that Walker and de Lange will work closely over the coming months to ensure the UK division sees a seamless transition between the CEOs. Walker has held the UK CEO role since 2009, having joined the Otto Group 30 years ago. She said: “I am incredibly […]
An HMRC investigation into Hermes’ use of self-employed couriers could have implications for the entire parcels sector, according to an industry expert.
It is an unrealistic consumer expectation, not poor performance from parcel carriers, that has led to a report suggesting a third of peak-time parcels are delivered at the wrong time, according to a market expert.
Hermes has revealed that its ParcelShops have handled more than 870,000 parcels since the concept was introduced in June.