Hermes has disputed claims that it pays its couriers less than the minimum wage, after an investigation by The Guardian suggested some of the carrier’s self-employed workers earn as little as £5.50 an hour. The article cites numerous Hermes couriers who earn between £5.50 and £7.30 per hour, although this does not include expenses such as fuel, insurance and vehicle maintenance, which can be claimed back. Hermes described the investigation as “disingenuous” and said that on average, its network of […]
Hermes is to increase its self-employed couriers’ pay to meet competition for the workers as the e-retail market surges.
Hermes processed 4.8 million orders over the Black Friday weekend, an increase of 34% compared with last year, despite adverse weather conditions.
The GMB union has held a protest outside a Marks and Spencer retail store over the rates of pay awarded to agency staff at the retailer’s Swindon DC, which was operated until January by Wincanton and is now run by DHL Supply Chain.