Hermes processed 4.8 million orders over the Black Friday weekend, an increase of 34% compared with last year, despite adverse weather conditions. The parcel carrier said its order volumes had doubled compared to the previous Black Friday’s statistics. “Business as usual” was how the company described its operation over the weekend despite the extra volume, crediting its new second sortation system at its Warrington hub and 125 new sub depots. Hermes chief executive Carole Woodhead added: “Despite some challenges around […]
Hermes has teamed up with ByBox to offer a parcel locker delivery and collection service for SMEs and online retailers.
DX Group sales and marketing director Paul Doble has warned that online retailers are in danger of overwhelming capacity on their distribution networks in the run up to Christmas. Financial services firm Experian has predicted a 36% rise in online retail visits today and Doble said retailers should re-assess their delivery capabilities. Carriers are offering collection two working days before Christmas. TNT Express, DPD, FedEx, Hermes and UK Mail all said that 21 December is the last day they can […]
DPD has launched a customer returns service in conjunction with Hermes, extending the parcel carriers’ seven-year relationship.