Two-man delivery firm Panther has invested £250,000 in technology, allowing it to provide customers with a three hour delivery window.
It has developed a mobile app in its aim to stay ahead of its competitors, allowing Panther to track the location of its drivers, send them the details of their daily deliveries and allow customers to sign for their goods.
The firm can also text or email a customer the night before the delivery to provide them with a three hour slot. It can also send a text message an hour before delivery.
MD Colin McCarthy said: “The customer experience is paramount to the success of Panther and it is something we decided needed looking at as priority if we are to continue to grow the company.”
The investment, which came as a result of winning £9m in new business last year, also includes a new website, a track and trace system and geo-tagging for drivers.
