Surge in online retail returns expected on ‘Boomerang Thursday’


A 15% surge in online retail returns is expected to be handled by parcel carriers today (6 December), following the high volumes processed on ‘Cyber Monday’. A peak in the number of items being returned is expected to be handled on ‘Boomerang Thursday’, CollectPlus research has revealed. The firm found that a quarter of online shoppers are happy to return items today as they are confident they will receive replacements before Christmas. Software firm MetaPack revealed that over 2 million […]