A 15% surge in online retail returns is expected to be handled by parcel carriers today (6 December), following the high volumes processed on ‘Cyber Monday’. A peak in the number of items being returned is expected to be handled on ‘Boomerang Thursday’, CollectPlus research has revealed. The firm found that a quarter of online shoppers are happy to return items today as they are confident they will receive replacements before Christmas. Software firm MetaPack revealed that over 2 million […]
Royal Mail retains 10,000 flexible workers amid record volumes but admits to service issues caused by pandemic
February 11, 2021 Chris Tindall
Royal Mail said it had experienced the busiest ever three months in its history at the end of 2020, delivering 496m parcels.
August 3, 2020 Chris Tindall
Drivers for Whistl have been recognised for their heroic work during the Covid-19 pandemic.