The majority of online shoppers are unwilling to pay extra for premium parcel delivery, despite demanding greater choice and flexibility, a Hermes survey has revealed. The carrier has stressed the importance of offering a variety of delivery options, after a survey of 1,000 e-retail customers, commissioned by Hermes, found that many did not want to pay extra to cover the additional cost of evening deliveries, despite wanting access to parcels in the evening. Hermes sales and marketing director Gary Winter […]
Myhermes.co.uk has delivered its two millionth parcel just 10 months after reaching the one million mark in June last year. Following high levels of demand over the Christmas period, which saw volumes double during the busiest shopping week to more than 60,000 parcels per day, the company says the service is rapidly gaining business from online traders and niche retailers. John Tobbell, commercial director of myhermes.co.uk, says: “The growth of myhermes.co.uk is really gathering pace as more and more consumers […]
Almost a third of logistics companies fear new B2C delivery methods such as click and collect, viewing them as a threat to their businesses, according to a report by Barclays.