The majority of online shoppers are unwilling to pay extra for premium parcel delivery, despite demanding greater choice and flexibility, a Hermes survey has revealed. The carrier has stressed the importance of offering a variety of delivery options, after a survey of 1,000 e-retail customers, commissioned by Hermes, found that many did not want to pay extra to cover the additional cost of evening deliveries, despite wanting access to parcels in the evening. Hermes sales and marketing director Gary Winter […]
UPS has appealed against the European Commission’s (EC) decision to prohibit its acquisition of TNT Express, on the basis the decision was “factually and legally erroneous”.
DX Group delivered an improved performance in the second half of its trading year, but this wasn’t enough to offset the damage done earlier on, the operator said today.
Home delivery specialist Yodel has gone through some well-publicised growing pains since its creation from the merger of HDNL and the day domestic side of DHL in 2010.