The majority of online shoppers are unwilling to pay extra for premium parcel delivery, despite demanding greater choice and flexibility, a Hermes survey has revealed. The carrier has stressed the importance of offering a variety of delivery options, after a survey of 1,000 e-retail customers, commissioned by Hermes, found that many did not want to pay extra to cover the additional cost of evening deliveries, despite wanting access to parcels in the evening. Hermes sales and marketing director Gary Winter […]
Hermes is poised to expand its next-day delivery service and launch a customer app, as it shifts its priorities.
UPS has launched a new click and collect service across 600 locations in the UK.
With annual volume growing at 15% to 18% in recent years, overnight parcels specialist APC Overnight has outgrown its national hub in Essington, West Midlands. The company is in the process of relocating to a purpose-built 120,000sq ft centre at Kingswood Lakeside just off the M6 Toll road, but due to the wet summer and longer-than-expected ground works the new hub will not be operational before spring next year. But recently appointed APC chief executive Syed Ziaullah is relaxed about […]