DX (Group) - Norwich depot 3[59894]

DX has opened a new depot in Norwich in a move which the parcels group said will “significantly” increase its capacity in the region.

It closely follows the opening in Newport, Wales, of the first of 15 former Tuffnells Parcels Express depots secured by DX in late June from Tuffnells’ administrator.

The Norwich site, which is located in Caley Close, north-west of the Norwich city centre, boasts a 23,913 sq ft facility and is part of the DX Express division, which provides secure, tracked deliveries to both business and consumer addresses.

DX added that the new depot will also improve operational efficiencies, reduces stem mileage and carbon emissions, and  enhance customer service levels, which it added is a key focus for the group.

The new site has enabled DX’s existing depot in east Norwich, on the Broadlands Business Park, to become a dedicated depot for the DX Freight division, which specialises in the delivery of irregular dimension and weight items and provides two-person and logistics services.

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A raised dock will be installed to support the freight operations from this site and to improve efficiency.

DX said: “The reopening of the balance of former Tuffnells sites is under way, and additional priority site openings are targeted, alongside the planned freehold development of a regional hub in Nottingham.”

Paul Ibbetson, DX chief executive, commented: "The current financial year is a major year of investment. This latest depot opening in Norwich significantly increases our capability in the area for both our parcels and freight operations. It also delivers further efficiencies, environmental and customer service benefits.

“Enlarging and improving the depot network underpins the continued successful delivery of our growth plans over the short to medium term, and we look forward to reporting on further openings over the coming months.”

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