Logistics firm Wincanton has sealed a deal to deliver Wickes Showroom kitchen and bathroom products across the South West of England, Midlands and part of Wales.
This is the second major contract Wincanton has landed with Wickes this year. Last week it announced a three-year contract renewal with the retailer for the home delivery of HIAB items to customers across the UK.
Under this latest deal Wincanton will use its own model of home deliveries to cut costs and improve customer service. Items will be loaded onto final delivery vehicles in Northampton, which will then be moved to three parking locations operated by Wincanton where drivers will be swapped.
Wincanton said the aim is to ensure a more flexible and effective service to customers’ homes by using a fresh driver to complete the delivery.
Paul Durkin, Wincanton home and e-fullfilment director, said: “We are delighted to be extending our partnership with Wickes to enhance their kitchens and bathrooms customer experience and reduce the cost to serve.
“It is also a fantastic opportunity to further strengthen the successful relationship we have with Wickes through our recently renewed and highly-effective HIAB home delivery contract.”
Dudley Holliday, head of Wickes’ kitchen and bathroom distribution, said: “This new delivery initiative with Wincanton is really exciting.
“We’re always looking for innovative ways to work with partners to ensure great customer service and this new way of working will help achieve this for home delivery customers.
“We work with Wincanton across a number of contracts and this extension into kitchens and bathrooms solidifies our partnership to achieve continued success in customer fulfilment.”
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