Yodel chief executive Neil Lloyd steps down from role


 

Neil Lloyd, chief executive of loss-making delivery firm Yodel, has stepped down. Turnaround specialist Lloyd was brought in two and a half years ago, with the self-stated goal of improving the firm’s customer service and improving its public image. Speaking at the time, Yodel executive chairman Dick Stead said: “I am confident that Neil’s particular experience in customer service and change management will enable us to firmly establish Yodel as the pre-eminent delivery service in the UK.” Despite this new […]