Expect Distribution launches two-man delivery service

June 7, 2012 Hayley Pink

Expect Distribution has launched a two-man delivery service following demand from e-retailers to transport larger, bulkier items. The new service will cover every single UK postcode on a weekly basis, and the West Yorkshire-based company aims to break into some niche market sectors. Neil Rushworth, operations director, says: “The growth of e-retail is huge and we have found that companies now have specific transport requirements which can be business to business, site delivery or residential delivery. They demand a fast, […]

Operator News

Deutsche Post DHL clobbered with half a billion euro tax bill

June 6, 2012 Chris Druce

Deutsche Post DHL has been hit with a tax bill for more than half a billion euros, after a ruling by German financial authorities. DHL will need to make an additional €516m VAT payment after a review of how it handled tax relating to postal services. The period investigated ran from 1998  until July 2010, when the law governing VAT and postal services was revised. In a statement DHL says: “A large part of the additional payment amount relates to […]


Eurovision Logistics pledges support to FairFuelUK

June 6, 2012 Laura Hailstone

Eurovision Logistics has become the first transport operator to support FairFuelUK (FFUK) with a monthly contribution. The Hull-based firm has backed the campaign for many months but wanted to make a financial gesture to help the FFUK team continue its battle for a fair deal on fuel. “We very much appreciate someone taking the impetus to battle on behalf of us hauliers over the issue of fuel duty,” says Eurovision MD Dominic Yeardley. “It’s very easy to sit back and […]


DPD’s smartphone website passes one million user milestone

May 31, 2012 Hayley Pink

DPD’s smartphone-friendly website has smashed the one million unique user milestone, with more than 2.5 million parcels tracked via the online service in its first six months of operation. Since its launch in November 2011, which the parcels giant says was an industry-first, more than 55,000 deliveries have also been rearranged via the QR (quick response) codes printed on DPD calling cards. Customers scan the code and are directed instantly to the specific web page allowing redelivery. Dwain McDonald, DPD […]


Hermes predicts social media will enhance home deliveries

May 30, 2012 Hayley Pink

Social media looks set to play a more prominent role in customer service responses to online shoppers, according to research by home delivery firm Hermes. The parcels firm conducted a survey amongst its key retail clients, and found that while telephone and email were still the preferred routes to customer service, new communication channels are expected to drive improvements in the future. In particular, two-in-five respondents believe web chat will become more important, with 21% opting for Twitter and 15% […]


“Competitive” industry keeps margins tight, says Maxi Haulage

May 30, 2012 Christopher Walton

Scottish operator Maxi Haulage, part of Maxi Group, has revealed a 17% increase in turnover but says the “competitive nature of the haulage industry” is keeping  profit margins tight. In unaudited accounts set to be filed at Companies House later this month, Maxi reveals that for the year-ending 30 September it saw revenue rise to £40.4m, from £34.5m a year ago. Pre-tax profit rose 6% to £2m from £1.9m in the previous 12 month period. Chairman Gerry Atkinson tells […]


Viridor sees profit slip as recycling prices fall

May 29, 2012 Chris Druce

Viridor, the refuse and recycling operator, saw its turnover boosted by an acquisition spree last year, but profit fell as growth in recycling failed to offset a fall in landfill volumes. Viridor bought JWS Churngold for £14.25m in November 2011, having purchased Storm Recycling in June of that year and In January 2011 Veolia’s trade waste collection interests in Cornwall and North Devon and its  industrial and commercial collection interests in Devon and Somerset. The company, which now makes half […]


Hermes UK toasts record year

May 25, 2012 Hayley Pink

Hermes has revealed record results at its UK division, with revenue up 22% in 2011. The parcels company says this reinforces its position as the country’s second-largest home-delivery business. Revenue stood at €303m during 2011, up from €248m in the previous year. Hermes says its UK arm handled more than 140 million parcels during the year, as demand for its home delivery services increased with online retail sales. Carole Woodhead, chief executive at Hermes UK, says:  “Our UK business has […]


Stobart Group in talks to buy Autologic

May 24, 2012 Christopher Walton

Autologic is in talks with Stobart Group over a potential cash offer by the Cumbrian giant for the number one operator in UK automotive logistics. The Northampton-based operator, which revealed a turnover of £144.7m and a pre-tax profit of £2.1m for the year ending 31 December last month, says that there is “no certainty that an offer for the company will be made or proposed”. Stobart is required to either announce a firm intention to buy Autologic, or withdraw its […]

Wadworth 6X

Wadworth Brewery opts for Paragon

May 23, 2012 Hayley Pink

Wadworth Brewery, the maker of 6X, has selected Paragon routeing software to aid it in streamlining deliveries to its 700 pubs across southern and western England. The brewer says it will use the system to review its current delivery strategy, model the most efficient routes and establish best use of its delivery fleet. The software should also enable the brewery to allocate optimal loads to vehicles, spreading the workloads across the delivery team according to vehicle and staff availability, as […]