Richard Skidmore, head of customer service delivery with Mercedes-Benz Trucks, has urged the industry to embrace the benefits of increased collaboration to save costs and improve efficiencies. Speaking at last week’s Microlise conference, he said the pandemic had accelerated three trends – electrification, automation and connectivity – and that the sector should work more closely on building customer solutions. “Mercedes Truck works in partnership with other suppliers, but what we haven’t done in the past is work with the end […]
Wren Kitchen’s strategic plans were impeded by the pandemic, but its business model enabled it to embrace the challenges, implement Covid-safe procedures, employ and train 123 new delivery drivers, and keep on track. The kitchen retail giant delivered 96,296 kitchens and increased turnover by 18% when non-food retail sales fell 5%.
TNT is still working to recover normal operations more than a week after its IT systems were hit by a wide-scale cyber attack.
The haulage industry is under huge pressure from rising costs. Despite the Chancellor’s cut in fuel duty, many operators of lorry and van fleets are considering alternative technologies.