Pall-Ex restructures group customer service as residential deliveries soar


A “significant” growth in residential deliveries has prompted a major restructuring at Pall-Ex Group to better serve its customers and ensure safe deliveries. The pallet network has merged the Pall-Ex and Fortec Distribution Network customer service teams and taken on four new staff. It is also permanently basing Pall-Ex customer service staff at its corporate client sites to improve customer service and train clients to use the network’s MyNexus tracking technology. Recently appointed group customer service manager, Rachel Coe (pictured), […]