MT Awards 2021 winner – Safety in Operation Award in association with Road Transport Expo


 

The pandemic disrupted Wren’s plans and tested its resilience. But the kitchen retailer’s business model enabled it to embrace the challenges, introducing Covid-safe procedures and safely delivering 96,296 kitchens by the end of 2020. From facilities, induction and workplace training to best practice, manual handling, transport and customer service, its operations are all scrutinised for safety. The company was classified as ‘essential retail’ so continued with a skeleton office staff. Customers were communicated with via the MyAccount App, outlining new […]