Two-person delivery specialist ArrowXL has won a deal to provide home delivery and connection services for electrical retailer Appliance House.
ArroxXL will deliver around 500 consignments per month of mainly white goods to households across the UK using the form's premium 48-hour service. Items will be installed in the customer’s room of choice, unpacked, positioned and connected, depending on local lockdown guidelines.
Customers will also be able to choose when they want the item delivered using ArrowXL’s nominated day delivery, or its 48-hour service. ArrowXL's askAXL tracking web-app will also allow customers to track their purchases as they move through the network and on the day of delivery can track the delivery vehicle using the interactive map.
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Chris Reid, managing director at Appliance House, said: “We’re a leading UK Supplier who specialise in providing best quality appliances and accessories. We were looking for a delivery partner who would be able to complement our service and maintain our first-class customer service expectations.
"Quite often the delivery drivers are the only face to face interaction that our customers have throughout the delivery journey. The ArrowXL team provide an excellent service and their tracking app enables our customer to take control of their delivery options.”
Craig Kavanagh, sales director at ArrowXL, added: “We’re delighted to be working with Appliance House. Our ability to offer a range of delivery solutions makes us increasingly appealing to a wide range of organisations who are committed to providing high standards across the supply chain.”
