DPD UK In 2020 DPD rose to the challenge of the Covid-19 pandemic, successfully handling a 50% surge in home delivery volumes triggered by the lockdown e-commerce boom. The company recruited 532 new managers and 4,654 drivers. It invested £2m on morale-boosting gift items for employees and their families, as well as supplying 1,000 Chromebooks to support home education efforts – all leading to excellent people engagement scores and best-ever service levels of 99.99%. Through the new ‘driver rating’ feature […]
Carole Walker has been promoted to CEO of Hermes Europe, with UK MD Martijn de Lange stepping into her shoes as UK CEO.
Carole Walker will step down from her role as CEO of Hermes Europe and take early retirement this summer.
Christmas 2012 was another record-breaking year for parcel carriers, with many reporting volumes that made 2011’s peak seem a simple task. With year-on-year volumes rising every Christmas and the online retail boom not showing any signs of slowing down, how are carriers ensuring they are well prepared for 2013’s peak? Retailers again reported record-breaking internet sales over the festive period. Web sales were up 44% for City Link customer John Lewis, and 11% for Hermes customer Next. Debenhams also saw […]