Motor Transport Awards 2021 shortlist: Home Delivery Operator of the Year


DPD UK In 2020 DPD rose to the challenge of the Covid-19 pandemic, successfully handling a 50% surge in home delivery volumes triggered by the lockdown e-commerce boom. The company recruited 532 new managers and 4,654 drivers. It invested £2m on morale-boosting gift items for employees and their families, as well as supplying 1,000 Chromebooks to support home education efforts – all leading to excellent people engagement scores and best-ever service levels of 99.99%. Through the new ‘driver rating’ feature […]