Courier rates and surcharges are likely to rise as people move increasingly towards working from home arrangements, according to ParcelHero. It said the high failure rates of home deliveries make them much more expensive than office deliveries and pile on delivery costs to parcel firms. Research recently carried out by ParcelHero showed that only 20% of professionals want to work full time from their office post-Covid and employers such as Unilever have already announced their staff will never return to […]
DHL has launched a smartphone app for drivers and subcontractors which sends real time data and PoD information back to base.
Royal Mail has signed a new contract with River Island, building on the work it already does handling the retailer’s customer returns.