Nearly half of shoppers have changed their mind about making a purchase online because they were unhappy with the inflexible delivery options, according to research by Whistl. It found 45% of sales have fallen at the last hurdle due to dissatisfaction with the delivery process. In 2020, 84% of the UK population shopped online, receiving over 2.8bn parcels – an average of 17 per person per year. Whistl said the impact of parcel tracking and transparency of the delivery process […]
Rentokil Initial has sold City Link to turnaround investment firm Better Capital.
UK Mail saw its highest ever daily volumes across its parcels and mail divisions in March, the firm reported in its pre-close trading update today (9 April), but would not reveal the actual numbers.
TNT Post will expand its final mile delivery service into Greater Manchester in November as part of its plans to roll-out a nationwide end-to-end network.