Nearly half of shoppers have changed their mind about making a purchase online because they were unhappy with the inflexible delivery options, according to research by Whistl. It found 45% of sales have fallen at the last hurdle due to dissatisfaction with the delivery process. In 2020, 84% of the UK population shopped online, receiving over 2.8bn parcels – an average of 17 per person per year. Whistl said the impact of parcel tracking and transparency of the delivery process […]
Tuffnells Parcels Express sales have risen sharply with almost 300 new customers being brought on board since it was acquired in December by Connect Group.
Royal Mail will launch the UK’s largest click and collect network later this year, introducing the service to over 10,000 Post Office branches.
The most fuel-efficient electric van is the Iveco Daily Electric, according to new research.