Reliable delivery top of online consumer concerns, survey reveals

UPS Tevva Motors

More than three quarters of UK consumers say reliable delivery is there number one priority, according to a report from UPS. Released today, the ‘UPS Smart E-commerce Report 2021’ developed in partnership with YouGov, surveyed 10,000 consumers across Europe including 2,000 UK consumers, to establish the impact of the recent pandemic on consumer demand in the long-term. The research showed that 79% of UK consumers say the reliability of a retailer’s delivery partner is important, emphasising the need for delivery […]