New Hermes service lets retailers know which items are being returned


Hermes has launched a new service allowing consumers to inform retailers which items they are returning in advance, helping to make the process more efficient. Its ‘What’s inside the box?’ service was trialled with fashion retailer Joe Browns and now is being offered to Hermes’ retail customers and their consumers. Hermes explained that a retailer is first told which item is being returned, enabling them to update their stock keeping and manage warehouse stock levels. There is also the option […]