“Truly astonishing” – new online sales figures trigger fears of Christmas delivery chaos


Online food orders soared 99.2% in October and web sales grew 60.1% year on year, sparking warnings that operators will need to review their planning ahead of the Christmas peak. October’s retail sales estimates, released today (20 November) by the Office for National Statistics (ONS), reveal sales volumes rose by 5.8% year on year, up by 1.2% from September’s results. However, home delivery specialist ParcelHero said the figures don’t reflect the impact of the second lockdown, which only started in […]