Soaring online sales and driver shortages could see repeat of 2014 Black Friday chaos this Christmas, warns ParcelHero


Record online spending combined with a driver shortage exacerbated by Brexit could create the ‘Mount Everest of Christmas peaks’ this year, delivery specialist ParcelHero is warning. With operators already seeing capacity stretched by the surge in online shopping triggered by the pandemic and a worsening driver shortage, ParcelHero is predicting that with Christmas this year likely to be 50% busier than in 2019, the situation could reach breaking point. ParcelHero is urging operators to work closely with retail partners to […]