UPS responds to e-commerce boom with customer surcharge

UPS has confirmed its introduction of a surcharge on UK customers to reflect disruption caused by the Covid-19 outbreak and rocketing demand for online goods. A UPS spokesman told motortransport.co.uk: “During times of extreme volume surges, UPS occasionally implements temporary peak surcharges to ensure our network continues to operate effectively. “The current peak surcharges reflect increasing costs created by challenging market conditions as result of the ongoing pandemic.” The spokesman declined to specify exactly what the surcharge amount is, but […]