Winner DPD has written the book on home delivery, in the form of an ‘inspirational’ manual for employees explaining its corporate culture. DPD UK’s winning entry for Home Delivery Operator of the Year at the Motor Transport Awards 2019 focused on five key areas: how new processes improved performance; how its app gives recipients more in-flight choices than any other carrier; the launch of the first zero-emissions delivery depot in Westminster; its health and safety track record; and how an “inspirational” […]
DPD’s smartphone-friendly website has smashed the one million unique user milestone, with more than 2.5 million parcels tracked via the online service in its first six months of operation. Since its launch in November 2011, which the parcels giant says was an industry-first, more than 55,000 deliveries have also been rearranged via the QR (quick response) codes printed on DPD calling cards. Customers scan the code and are directed instantly to the specific web page allowing redelivery. Dwain McDonald, DPD […]
Selby District Council has confirmed that planning permission has finally been granted for a development at Olympia Park, subject to a Section 106 agreement.
DPD is urging the parcels sector to focus on helping retailers avoid unhappy customers through failed deliveries following a new consumer campaign launched this morning on ITV’s Daybreak programme, Stand and Deliver. Speaking in reaction to Money Saving Expert Martin Lewis’s campaign to help shoppers stand up for their rights after a failed parcel delivery, DPD CEO Dwain McDonald says the spotlight is now on both the delivery sector and online retailers. He adds: “Both parties have to work together […]