Pallet networks can offer customer service as good as parcels carriers


 

Hand-held technology is now holding the hands of consumers who demand the same transparency from the pallet networks as they do from the major parcel carriers – as a hygiene factor rather than a ‘nice to have.’ Gone are the days when consumers had to take time off work to wait at home for a non-specified delivery slot – somewhere between 8.30am and 8pm – a factor driven by online operators such as Amazon. Everyone has a smartphone and can […]