A fifth of UK companies have reported an unsuccessful start to contracts with their third-party logistics providers (3PLs), according to the latest research from supply chain and logistics consultancy, SCALA. The research looked at contract start-ups and found that 15% of customer companies have experienced a service that was below expectation in terms of either cost, deliverables or timing issues. Meanwhile, 5% said the relationship was poor and they experienced major problems. SCALA surveyed a selection of the UK’s best-known […]
The UK’s leading third-party logistics providers (3PLs) have refused to provide any details on the roles they play in the administration of penalties levied by retailers at DCs for non-compliant deliveries.
FTA MD of membership and policy James Hookham has said he is not surprised third party logistics companies (3PLs) have proved unwilling to discuss their role in the application of penalty charges for non-compliant deliveries at retailers’ distribution centres, and advised hauliers unhappy about having to pay the fines to stop taking on contracts that involve them.
Third-party logistics services provider Norbert Dentressangle has been awarded a contract for warehousing and store deliveries by outdoor equipment and clothing retailer Go Outdoors, replacing former supplier Advanced Supply Chain.