Yodel network operations director Carl Moore has replaced chief operating officer Adrian Harris who resigned from the business in January this year, two years after joining the firm. Moore, who started his career as a van driver at the age of 18, has been promoted to the position of chief operating officer, just five months after arriving at Yodel. In his new role Moore, whose former posts include executive advisor for network strategy at Fedex/TNT and group operations director at […]
Yodel has said it is on target to turn a profit for the first time since it started trading in 2010, following the departure of its chief executive Neil Lloyd.
The GMB union has accused Yodel’s management of “playing the role of Scrooge and saying ‘Bah humbug!’ ” following news that full-time workers at the courier service will not be paid their December wages until they return to work in January, leaving many out of pocket for the period between Christmas and New Year.
Arrow XL has reported a significant boost in customer satisfaction since the launch of its AskAxl live tracking app last autumn.