Yodel does “right thing” for customers caught out by House of Fraser collapse

October 16, 2018 Carol Millett

House of Fraser
 

Yodel subsidiary CollectPlus is processing and delivering around 5,000 parcels back to House of Fraser customers free of charge, following the retailer’s collapse into administration and its sale to Sports Direct. The move follows confirmation from the administrator that customers submitting claims for a refund would be treated as unsecured creditors and “only receive a very modest recovery” against the amount claimed. CollectPlus has been unable to access House of Fraser’s outsourced warehouse in order to return the items, all […]




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Sainsbury’s is Britain’s third largest grocery retailer  (behind Tesco and Asda), turning over nearly £23bn in the year to 19 March 2011 and making a pre-tax profit of £827mn. Despite buying 24 stores from the Co-op in 2009 in the north and Midlands, Sainsbury’s stronghold remains the south east of England, and if it is to challenge for top slot and fend off the threat of fourth placed supermarket Morrisons, it has to expand its footprint outside this  most affluent […]