Hermes is likely to appeal an employment tribunal’s decision that 15 of its self-employed couriers should be classed as employees, on the grounds that it goes against evidence and previous decisions. The carrier lost the case brought against it by union GMB, in which the tribunal ruled its couriers are entitled to the National Minimum Wage and holiday pay, among other rights that come with full employment. The ruling applies to 15 couriers, with a further 50 cases yet to […]
It is an unrealistic consumer expectation, not poor performance from parcel carriers, that has led to a report suggesting a third of peak-time parcels are delivered at the wrong time, according to a market expert.
A quarter of internet shoppers have a next-day delivery subscription, Royal Mail has found, and warned retailers that they must keep up with demand for fast, free delivery to retain their customers.
Serco has dropped its plan to reduce refuse rounds and increase the number of bins its staff were expected to empty in Sandwell, meaning strike action is now off the cards.