Parcels expert Frank Proud argues that the embattled parcels carrier has a bright future ahead of it. While the full story of peak 2017 has not yet been told, it looked like, this year, Yodel had sailed through the Christmas period with only positive headlines. The company announced it had seen a 20% improvement in its TrustPilot rating between Black Friday and Christmas Day, and that 82% of customers had reported a “good” or “great” delivery experience via its feedback […]
Yodel has thanked its new control centre and leadership team for a successful peak period, which saw its TrustPilot score increase despite higher parcel volumes and adverse weather.
Operators have welcomed the relaunch of Truckpol, the road freight crime intelligence unit that closed after its funding was cut in 2012.
Norbert Dentressangle will cease providing warehousing and distribution services to collapsed retail chain Comet from tomorrow (21 December). Last month the operator warned its five-year £100m contract with Comet, which it only signed earlier this year, was in the hands of the retail chain’s administrator Deloitte. At the start of this week Deloitte closed the last of the retail chain’s stores in the absence of an acceptable offer for the whole business. Richard Cawston, business unit director at Norbert Dentressangle, […]