A quarter of internet shoppers have a next-day delivery subscription, Royal Mail has found, and warned retailers that they must keep up with demand for fast, free delivery to retain their customers. Of the quarter of online shoppers that do pay for a delivery subscription, 76% are members of Amazon Prime. The report by the carrier also revealed that online shoppers made 80% of their total purchases on the internet in 2017, excluding groceries. The figure is a notable rise […]
Hermes has spent £18m on handheld technology to improve its customers’ experience.
Kuehne + Nagel (K+N) intends to extend its delivery capability in the UK, after signing a deal with parcel delivery management firm the MetaPack Group to use its software.