A quarter of internet shoppers have a next-day delivery subscription, Royal Mail has found, and warned retailers that they must keep up with demand for fast, free delivery to retain their customers. Of the quarter of online shoppers that do pay for a delivery subscription, 76% are members of Amazon Prime. The report by the carrier also revealed that online shoppers made 80% of their total purchases on the internet in 2017, excluding groceries. The figure is a notable rise […]
Royal Mail’s privatisation is complete, after the Department for Business, Skills and Innovation (BIS) said it had sold its remaining 14% stake in the business.
UK Mail Group has made a “satisfactory” start to its financial year, with revenue up by 13% compared with the same period last year, or by 10% if excluding Royal Mail price hikes implemented on 2 April. First-quarter results, for the period 1 April to 10 July, show mixed fortunes across the group’s four divisions – parcels, mail, courier and pallets – with tight cost control remaining a key focus across the board. The parcels business showed good growth in […]
Last month MT exclusively revealed that Yodel chief executive Jonathan Smith is to leave the parcels firm after two years in charge of the combined DHL Express Domestic UK and HDNL (not to mention 18 months in charge of the DHL business alone). Smith’s CV shows more than 20 years’ experience in parcels, including a spell as chief executive of City Link – before its problematic take-over of Target Express – and a regional director role at British Rail’s parcels […]