A quarter of internet shoppers have a next-day delivery subscription, Royal Mail has found, and warned retailers that they must keep up with demand for fast, free delivery to retain their customers. Of the quarter of online shoppers that do pay for a delivery subscription, 76% are members of Amazon Prime. The report by the carrier also revealed that online shoppers made 80% of their total purchases on the internet in 2017, excluding groceries. The figure is a notable rise […]
A trailblazer apprenticeship standard for managers in the parcel courier sector has been submitted to BIS by the Institute of Couriers (Ioc) in light of the e-retail boom and upcoming apprenticeship levy.
Working practices in the supply chain have been thrust into the limelight by the BBC’s investigative series Panorama. Earlier this week the programme aired an edition highlighting long shifts and tough picking targets at a DC run by internet retailer Amazon.
Ofcom has announced a “fundamental review” into the regulation of Royal Mail, after the withdrawal of Whistl’s final mile delivery service left it without a major competitor in the postal market.