It is an unrealistic consumer expectation, not poor performance from parcel carriers, that has led to a report suggesting a third of peak-time parcels are delivered at the wrong time, according to a market expert. The report by Which?, published today, says that of 2,000 consumers surveyed, only a third received their parcels when they expected them. But Frank Proud, director at market analyst Apex Insight, told MT that “it simply isn’t the case that large proportions of deliveries are […]
George Willis has replaced Cindy Miller as MD of UPS UK, Ireland & Nordics, following Miller’s promotion to president of UPS Europe, Middle East and Africa earlier this year.
City Link appointed administrators on Christmas Eve, temporarily suspending all operations over Christmas, citing continued “substantial losses over several years” and admitted it would be unable to accept new parcels due to the further losses it would incur.