Former DPD director Charlie Shiels has been appointed as the permanent CEO of ArrowXL, after his predecessor Ian Howell stepped down in September. Shiels was filling the role on an interim basis, but today confirmed to MT he will remain in the post. “I never thought I’d be CEO, it was never in my plans, but it is what it is and it’s happened. Ian’s decided to do something else so good luck to him. The shareholder representative approached me […]
Hermes is set to roll out an improved delivery window service this year, which will narrow its delivery slots down to just a couple of hours.
DPD has denied that it is currently considering opening a fifth hub in 2018-20.
Arrow XL has reported a significant boost in customer satisfaction since the launch of its AskAxl live tracking app last autumn.