A significant number of contract wins in XPO Logistics’ Supply Chain and Transport Solutions divisions more than offset a decline in dry bulk volumes during XPOs first full financial year of trading since it acquired Norbert Dentressangle in 2015. 2016 saw XPO win contracts with Performance Doorset Solutions and toy manufacturer VTech, as well as manage a pan-European DC for Ted Baker but its major win was the transition of the management of Iceland’s warehousing and distribution operation from DHL […]
Fashion retailer Next has made an art form out of integrating physical retail with its online presence, as its results for the 12 months to 25 January 2020 showed. But even it has not been immune from the impact of Covid-19.
Online shoppers have urged retailers to clarify returns policies and offer longer returns windows after a new survey revealed consumers are sitting on a potential £2.4bn of unreturned goods.
Nearly half of shoppers have changed their mind about making a purchase online because they were unhappy with the inflexible delivery options, according to research by Whistl.