Growth in Royal Mail’s parcels division is disappointing in the context of a booming e-commerce market, according to an industry researcher. The comment came after its annual results showed increased business performance at Royal Mail was reliant on its growing overseas division. The operator saw both turnover and volumes for its UK parcels division increase by 3% year-on-year for the year ended 26 March 2017, despite an overall decline in UK turnover. David Jinks, head of consumer research at Fastlane […]
Royal Mail missed its first class mail delivery target last year, after it experienced final mile delivery difficulties during the Olympic and Paralympic Games, as well as the wintery weather throughout January, February and March.
Royal Mail has revealed that fuel costs for its fleet of 37,000 light and heavy commercial vehicles are at a record high, pushing it to introduce a fuel surcharge for the first time.