Royal Mail underperforming in booming parcels market, says expert


Growth in Royal Mail’s parcels division is disappointing in the context of a booming e-commerce market, according to an industry researcher. The comment came after its annual results showed increased business performance at Royal Mail was reliant on its growing overseas division. The operator saw both turnover and volumes for its UK parcels division increase by 3% year-on-year for the year ended 26 March 2017, despite an overall decline in UK turnover. David Jinks, head of consumer research at Fastlane […]