DPD has added fashion retailer Matalan to its catalogue of DPD Pickup locations, the number of which is set to hit 2,800 by the end of the year. Matalan has rolled out pick up points for the carrier in all 222 of its UK stores, continuing DPD’s trend of selecting large retailers with free parking to improve customer experience. It joins brands such as Halfords and Sainsbury’s on the list of retailers offering DPD Pickup. DPD chief executive Dwain McDonald […]
Two post and parcel carriers at the centre of a recent investigation by Channel 4 programme Dispatches have said they do not believe its findings to be representative of service levels across their operations.
Hermes has opened its 1,000th parcel shop, five months after the service was launched. The firm plans to expand the network to 2,500 sites by the end of 2013, following the opening of the milestone ParcelShop in Stockport. It launched the service in June with 500 stores nationwide, which offer an alternative for SMEs to send parcels and allow online retailers to offer consumers a convenient returns service. It plans to expand the service next year to allow parcels to […]
Hermes has won a contract extension from River Island, covering home delivery of clothes, shoes and accessories ordered online.