The chief executive of Hermes UK has admitted the company had not been as compassionate as it expected itself to be with its self-employed couriers, as a government minister called on HMRC to investigate the carrier’s zero-hours contracts. An investigation by the Guardian in July accused Hermes of paying its self-employed couriers below the minimum wage, and suggested working conditions were stressful to the point that employees were too afraid to call in sick. Speaking to Motortransport.co.uk in the wake […]
Myhermes.co.uk has delivered its two millionth parcel just 10 months after reaching the one million mark in June last year. Following high levels of demand over the Christmas period, which saw volumes double during the busiest shopping week to more than 60,000 parcels per day, the company says the service is rapidly gaining business from online traders and niche retailers. John Tobbell, commercial director of myhermes.co.uk, says: “The growth of myhermes.co.uk is really gathering pace as more and more consumers […]
Same day courier CitySprint has acquired Heathrow Baggage Services, its third acquisition in three months.
The explosive growth in e-commerce in recent years has left the road transport industry struggling to provide enough capacity. MT looks at the implications of this change. Today (3 December) is Cyber Monday, where consumers in the full swing of crazed Christmas-gift buying are expected to set a record and make 115 million visits to online retail sites. If Experian’s prediction is realised, it will represent a leap of 36% on the same day last year. For December as a […]