The chief executive of Hermes UK has admitted the company had not been as compassionate as it expected itself to be with its self-employed couriers, as a government minister called on HMRC to investigate the carrier’s zero-hours contracts. An investigation by the Guardian in July accused Hermes of paying its self-employed couriers below the minimum wage, and suggested working conditions were stressful to the point that employees were too afraid to call in sick. Speaking to Motortransport.co.uk in the wake […]
Hermes processed 4.8 million orders over the Black Friday weekend, an increase of 34% compared with last year, despite adverse weather conditions.
Hermes is set to roll out an improved delivery window service this year, which will narrow its delivery slots down to just a couple of hours.
Mark Vale has been appointed as the new president of UPS UK, Ireland and Nordics to lead a key growth region for the postal giant.