A trailblazer apprenticeship standard for managers in the parcel courier sector has been submitted to BIS by the Institute of Couriers (Ioc) in light of the e-retail boom and upcoming apprenticeship levy. The newly proposed apprenticeship would train managers to plan and manage the final-mile delivery of goods and packages. If approved the degree level qualification, submitted in association with the universities of Derby and West London and officially known as the express delivery management apprenticeship, will run alongside a […]
Last month MT exclusively revealed that Yodel chief executive Jonathan Smith is to leave the parcels firm after two years in charge of the combined DHL Express Domestic UK and HDNL (not to mention 18 months in charge of the DHL business alone). Smith’s CV shows more than 20 years’ experience in parcels, including a spell as chief executive of City Link – before its problematic take-over of Target Express – and a regional director role at British Rail’s parcels […]
Hermes has won a contract extension from River Island, covering home delivery of clothes, shoes and accessories ordered online.
Global Freight Solutions (GFS) has revealed a sharp increase in the number of British-based online retailers seeking advice about delivery standards. The parcels management firm says retailers are now more savvy about how effective deliveries play an essential part in maintaining customer satisfaction and encouraging repeat business. Simon Veale, director at GFS, says: “For some, pressures on their delivery networks in the run-up to the Christmas peak season really brought home the importance of making contingencies to get goods to […]