Ofcom is concerned that Royal Mail could potentially cross-subsidise its parcels operation through its letters business, as its market share and delivery network is much more established in the latter. The strength of its operation in the letters sector could give the carrier an unfair advantage in the parcels market, and Ofcom said it will “closely monitor whether Royal Mail is appropriately allocating its costs between parcels and letters”. The comments appeared in a report on Ofcom’s review into the postal […]
The post and parcels industry has said the impending Royal Mail strike could force customers to rethink their delivery options as rival operators prepare for disruption to their final-mile deliveries.
Ofcom has launched a consultation on allowing Royal Mail the commercial freedom to roll out its ‘delivery to neighbour’ scheme across the UK. At present, Royal Mail is the only major UK postal company currently not permitted to deliver to a neighbour. If Ofcom makes these changes to Royal Mail’s delivery obligations, the company could leave mail items with a neighbour in the event that consumers are not in to receive them. This would avoid larger postal items, certain items […]
TNT Post has found its postal delivery practices being called into question after BBC London News reported on a member of the public finding piles of confidential post dumped in a bush last month.