DPD customers will be able to instruct drivers to avoid making deliveries at specific times, such as the school run, with the launch of the carrier’s new app Your DPD. Launched today, the new app allows customers to create a profile, through which they can set delivery preferences and track deliveries. If a customer misses their delivery, the app allows DPD to see when a customer has returned to their home and attempt to deliver a second time (pictured). The […]
Connect Group saw its revenue climb 0.2% in the 20 weeks to 21 January 2017 with it parcel freight division leading the way.
Royal Mail’s European parcels division remained the business’s driving force in the nine months ended 24 December 2017, while its UK letter volumes and turnover continued to dwindle.
Global Freight Solutions (GFS) has revealed a sharp increase in the number of British-based online retailers seeking advice about delivery standards. The parcels management firm says retailers are now more savvy about how effective deliveries play an essential part in maintaining customer satisfaction and encouraging repeat business. Simon Veale, director at GFS, says: “For some, pressures on their delivery networks in the run-up to the Christmas peak season really brought home the importance of making contingencies to get goods to […]