Arrow XL’s Ian Howell talks parcels, profit and the VIP treatment


Arrow XL split from Yodel in 2013, and in the last two years chief executive Ian Howell has built a two-man delivery firm that prides itself on giving all of its customers the VIP treatment. You could be forgiven for thinking of two-man delivery as the awkward cousin of the more glamorous parcels sector. But Arrow XL chief executive Ian Howell has spent the first two years in the role giving the business the VIP treatment. New technology and a […]