Hermes has spent £18m on handheld technology to improve its customers’ experience. The 20,000 devices, which will all be in operation by the summer with couriers and in myHermes parcel shops, have improved GPS tracking technology. The carrier said they would allow it to reduce the delivery windows it gives to customers to two hours by the end of 2016. The 4G enabled devices have a 10 hour battery life, and will allow parcels be tracked all the way to […]
DX Group has been refused planning permission for its proposed super hub in Essington, Staffordshire.
BVG Airflo has awarded a two-year parcel delivery contract for two of its home, clothing and footwear brands to Hermes.
Royal Mail has warned that revenue in its UK parcels business was lower than it anticipated in the last three months due to competition in the market for deliveries.