Hermes is set to roll out an improved delivery window service this year, which will narrow its delivery slots down to just a couple of hours. The carrier’s chief executive Carole Woodhead told Motortransport.co.uk the service should be launched over spring and summer of this year. End-customers will, at first, be given a four hour delivery window, but Woodhead said she hopes to get this down to two hours when possible. “The most important thing for people is that there […]
CollectPlus has signed up its 5,000th store to its parcel delivery and returns network. It means the network of local convenience stores offering the CollectPlus service has grown by nearly 1,000 in the last year, with its latest addition in Brentwood, Essex. Parcel volumes through the network have leapt 250% in the past year. Mark Lewis, chief executive of CollectPlus, said: “Our continual focus on the expansion of our network of stores, through which people can drop off and pick […]
DPD’s smartphone-friendly website has smashed the one million unique user milestone, with more than 2.5 million parcels tracked via the online service in its first six months of operation. Since its launch in November 2011, which the parcels giant says was an industry-first, more than 55,000 deliveries have also been rearranged via the QR (quick response) codes printed on DPD calling cards. Customers scan the code and are directed instantly to the specific web page allowing redelivery. Dwain McDonald, DPD […]
Almost a third of logistics companies fear new B2C delivery methods such as click and collect, viewing them as a threat to their businesses, according to a report by Barclays.