Royal Mail has won a three-year contract with book retailer Waterstones to handle delivery of all online goods. Purchases from Waterstones.com will be delivered through Royal Mail’s Tracked 24, Tracked 48 and International services. Royal Mail said it was selected for its quality of service and capacity, particularly its ability to handle significant increases in volume during peak periods. It claimed that physical books are seeing resurgence in their popularity. Sales rose 3% in the first half of 2015 compared […]
Whistl CEO Nick Wells has blamed Royal Mail for the demise of its final-mile delivery service last month, claiming the company “screwed” Whistl with “differential pricing and some changes to zonal arrangements”.
Royal Mail is increasing prices for some of its mail contracts to help offset the impact of the decline in mail volumes and generate cost savings.
Royal Mail CEO Moya Greene is rumoured to be preparing to step down, with the head of the business’s GLS division tipped to fill her shoes.