B&Q teams up with Microlise to boost home delivery reliability


B&Q is working with Microlise to improve its home delivery service by using telematics to anticipate and combat problems. The DIY retailer has selected the telematics software for 185 home delivery vehicles, run by BRS, which will allow real time monitoring of loads out for delivery. If any problems arise, or the load is delayed, B&Q hopes it will be able to spot and prevent them before the customer becomes aware that something is amiss. B&Q store delivery network manager […]