B&Q is working with Microlise to improve its home delivery service by using telematics to anticipate and combat problems. The DIY retailer has selected the telematics software for 185 home delivery vehicles, run by BRS, which will allow real time monitoring of loads out for delivery. If any problems arise, or the load is delayed, B&Q hopes it will be able to spot and prevent them before the customer becomes aware that something is amiss. B&Q store delivery network manager […]
Operators need to become better at walking away from uneconomical contracts, according to a supply chain expert, who pointed to KFC’s issues with its new DHL Supply Chain contract as a cautionary tale.
Arrow XL has announced two senior appointments as part of its strategic growth plans.
Retail deliveries for same day courier CitySprint doubled over the Christmas peak, in comparison to 2011’s figures. The firm handled over a quarter of a million retail deliveries during December, its busiest Christmas peak to date, experiencing its largest volumes on Thursday 18 December. Chief executive Patrick Gallagher said home retail delivery order volumes were maintained up until Christmas Eve, showing that last minute Christmas shopping was not confined to the high street. It recruited an additional 300 couriers to […]