B&Q is working with Microlise to improve its home delivery service by using telematics to anticipate and combat problems. The DIY retailer has selected the telematics software for 185 home delivery vehicles, run by BRS, which will allow real time monitoring of loads out for delivery. If any problems arise, or the load is delayed, B&Q hopes it will be able to spot and prevent them before the customer becomes aware that something is amiss. B&Q store delivery network manager […]
ArrowXL is cosying up to mattress firm OTTY Sleep after signing a deal to provide storage at its Wigan head office, as well as delivering its bed products.
DPD plans to offer consumers more delivery options to reduce the number of failed delivery attempts, following an upgrade to its Predict service. The service was launched in 2012 and notifies consumers of a one-hour slot when they can expect their parcel to be delivered. The upgrade will notify recipients the evening before delivery and allow them to choose one of five delivery options. These include changing the delivery day, deliver to neighbour, deliver to safe place, collect from nearest […]
Operators of all sizes need to stay ahead of the curve on low-emission freight technology or risk being left behind.